Job Description:
We are seeking a talented Account Manager to join our team and manage our client relationships. As an Account Manager, you will be responsible for building and maintaining strong relationships with our clients, ensuring their satisfaction with our products and services, and identifying new business opportunities to grow our revenue.
Responsibilities:
- Serve as the primary point of contact for our clients and manage their accounts from start to finish
- Build and maintain strong relationships with clients to ensure their satisfaction and loyalty
- Identify new business opportunities with existing clients and work to expand our offerings and revenue streams
- Collaborate with cross-functional teams to deliver high-quality products and services that meet clients' needs
- Develop and maintain a deep understanding of clients' industries, business goals, and pain points
- Monitor and analyze clients' usage data, feedback, and trends to identify areas for improvement
- Ensure timely and accurate delivery of products and services and manage client expectations effectively
Qualifications
- Bachelor's degree in Business Administration, Marketing, or related field
- 1+ years of experience in account management, preferably in a B2B environment
- Strong communication, negotiation, and interpersonal skills
- Proven track record of successfully managing and growing client accounts
- Ability to work independently and manage multiple accounts simultaneously
- Strong organizational and project management skills
About Us
Kollabit is a software product design and development company based in Hamilton, Canada. We are committed to develop innovative software solutions for leading enterprises in the world, helping them grow their businesses using latest technology solutions.
How to apply
- Email your resume and cover letter to hr@kollabit.ca. Be sure to include any relevant work experience, education, and skills that make you a strong fit for the role. Make sure to customize your cover letter and highlight why you are the best candidate for the job.
- If your application meets our qualifications, we'll schedule an interview with you to learn more about your skills and experience, and to answer any questions you may have about the job.
- If you're selected for the next round, we'll invite you for an virtual interview where you'll meet with our team and discuss the role in more detail. You may be asked to complete a skills assessment or provide additional work samples.
- Finally, we'll make a decision based on your interview and application, and extend an offer to the successful candidate.